Returns
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We want you to be happy with your online purchase from Brit-Pet. You may cancel your order (or any part of it) at any stage before the products are dispatched. You may also return any item(s) to us within 14 days of receipt of your order (in their original packaging & unused) and we will credit the original purchase price of the item. (We reserve the right to retain the cost of the outward carriage).
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| Please notify us by telephone or email before returning any items. You are responsible for the cost of returning the item to Brit-Pet. You may arrange for it to be delivered back to us (at your own cost) via Royal Mail or a suitable courier, ensuring you get a tracking number. Please make sure that it is well packaged and we recommend that you take out sufficient insurance to cover the cost of the item being returned. (We cannot be held liable for any lost or damaged items being returned to us). |
Please return all items to:
Brit-Pet Church Farm Barn East Lydford Somerton
Somerset ... TA11 7HD |
Our policy on cancellations, refunds and returns does not affect your legal rights.
For more information about returns please email us at Info@brit-pet.com or call us on 01963 240783 |
